Papua New Guinea Baining Firedance Festival

Terms & Conditions

While every care has been taken to ensure the prices and availability of this tour is locked in, we do sometimes experience fluctuations and changes from our suppliers and ground operators. While every effort will be made to ensure this has no impact on the overall cost of your trip, if this cannot be done, you will be notified immediately with options.

Please note that we are working in remote destinations and sometimes changes to the itinerary are unavoidable. While we endeavour to ensure we stick to the set itinerary, changes may occur prior to travel and while on location. Also, note that wildlife is never guaranteed nor predictable. We are travelling during times of high probability of wildlife experiences; however, this is never 100% guaranteed. 

FLIGHTS

Flights are NOT included with this package unless otherwise stated. Please discuss with us the timing requirements for arrival and departure if you are organising your flights. If you wish us to book flights, we can arrange this also.

PRICING

All prices are quoted in Australian Dollars. Typically, prices are based on two passengers travelling together. Solo traveller supplements may be applicable. Special offer pricing has already been applied to the website pricing displayed, unless it is stated otherwise.

PASSPORTS & VISAS

Passports must have a validity of at least 6 months or longer than your intended stay overseas. Visas to some countries are required for Australian Passport holders. Visas can be purchased on arrival in most countries, but please note, for entry into certain countries a visa must be applied for online before travel. Some visa fees are payable in US Dollars cash only. Some countries have a requirement making it necessary to have a certain number of blank pages in your passport. Please check with us regarding visa requirements.

TRAVELLING WITH CHILDREN

Travelling with children under 18 years of age through certain countries may require further documentation in addition to their valid passport. As requirements can change, please check with us.

HEALTH & FITNESS

Please consult your GP or Travel Doctor for up-to-date medical advice. A minimum level of fitness is required to be able to participate in a Where Wild Things Roam Travel tour. In addition, some tours may require you to disclose your body weight. Please check with us to ensure that you can meet the relevant requirements. COVID19 declarations must be completed before travelling and conditions of these must be met, otherwise your travel will be cancelled.

LUGGAGE RESTRICTIONS

Luggage restrictions may apply to your tour where safari vehicles or light aircraft are utilised. Please check your trip dossier for detail on this and what is suggested to pack. 

BOOKING

A non-refundable deposit of 25% per person is required within seven days of booking confirmation along with a signed Booking Form. Some tours and arrangements may impose a higher non-refundable deposit – please check at the time of booking. Payment of deposit and a signed Booking Form represents acceptance of Where Wild Things Roam Travel Terms & Conditions by the client. The final balance of payment must be received no later than 60 days before departure.

LATE BOOKINGS

Bookings made within 30 days of travel from Australia will require full payment immediately.

AMENDMENT FEE

An amendment fee of AU$50 will be levied to cover communication and administration costs for any changes to bookings. This is in addition to any airline and operator fees.

ADDITIONAL ARRANGEMENTS

We can organise additional arrangements such as hotels and car hire not forming part of a package. Just ask us at the time of booking.

CANCELLATIONS

While we appreciate that circumstances change and travel regulations may vary, we will always try to be flexible with changes to your booking. Cancellations must be received in writing and will take effect from the date received by Where Wild Things Roam Travel. The following cancellation charges will apply to the tour costs.

• More than 60 days before departure: Deposit only
• 60-49 days before departure: 40%
• 48-31 days before departure: 60%
• 30-0 days before departure: 100%

These charges can vary subject to the trading terms of our suppliers as some do impose higher cancellation fees on certain tours. The non-issuing of an invoice or non-payment of the deposit will not exempt clients from these cancellation and administration fees. We regret we can make no exception to the charges and strongly recommend that comprehensive travel insurance is taken out at the time of booking to cover cancellation fees.

INSURANCE

We strongly recommend that a comprehensive travel insurance policy be taken out at the time of paying the deposit. Where Wild Things Roam Travel will NOT accept responsibility for loss of deposit/full payment, loss or damage to baggage and personal items, personal illness or injury, medical expenses, cancellation or curtailment of your trip.

TRAVEL SAFETY

For the latest government advice on travel safety and security, please visit and register your holiday on www.smartraveller.gov.au 

SPECIAL NOTE REGARDING PRICES

Much care has gone into the composition of itineraries and prices, however, circumstances beyond our control such as currency devaluation, fuel or airfare surcharges, imposition of new or amended Government charges (i.e VAT) may necessitate an increase in cost. Where Wild Things Roam Travel cannot be held responsible for these changes. Should this occur at any time until the departure date, you will be notified as soon as possible, and regardless of deposit or total payment having been made, any increase is to be paid by the client. If such an increase is unacceptable, the client may cancel the booking, though, in so doing, is still liable to pay any cancellation charges imposed by our suppliers. While every effort has been made to ensure prices are accurate, please use the brochure as a guideline only, as rates are subject to change.

OUR RESPONSIBILITY

Where Wild Things Roam Travel uses local ground operators in the country of travel. The standards of accommodation and other services are based on various factors, which are generally accepted as indicated by a certain class. However, we do not represent or guarantee that standard, class or fitness for purpose of the accommodation or service. Where Wild Things Roam Travel does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those airlines, local operators, shipping companies, hoteliers or other persons providing services in connection with your tour under a contract between them and yourselves and over whom we have no direct and exclusive control. We do not accept liability for any injury, damage, loss, delay, change of itinerary when required, additional expense or inconvenience caused directly or indirectly by events which are beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government or any other authorities, accidents to, or failure of, machinery or equipment, or industrial action (whether or not involving our employees and even though such actions may be settled by acceding to demands of a labour group).

In addition to Where Wild Things Roam Travel terms and conditions are that of South Sea Horizons.

THE BOOKING CONTRACT

Your South Sea Horizons booking is confirmed and a contract exists when your travel agent or booking agent issues a written confirmation with you once a deposit is paid for your advertised tour.

Confirmation must be checked by the traveller and all incorrect information must be referred to your booking agent immediately.

Passports must be up to date and visas are also required for certain passports and this is the responsibility of the client.

VALIDITY

Dates and itineraries are valid until 31 December 2019. Beyond 31 December 2020 dates and itineraries are indicative only.

BOOKING ON BEHALF OF OTHERS

By booking on behalf of other participants, you are deemed to be the designated contact person for every participant on that booking and you are responsible for making all payments due for your South Sea Horizons booking.

You represent and have obtained all required consents to act on behalf of all tour parties. You are responsible for verifying that all information that is provided to South Sea Horizons.

MANDATORY INSURANCE REQUIREMENTS

Each Individual must have travel insurance which has a minimum medical evacuation and Repatriation coverage of US$200,000 for Papua New Guinea and the Solomon Islands.

This insurance must cover personal injury and emergency medical expenses. On the first day of each Tour, a representative of the Tour Operator will verify that you have sufficient insurance in place.

You are strongly recommended to extend your coverage to include cancellation, curtailment, and all other expenses that may arise as a result of loss, damage, injury, delay or inconvenience while travelling.

You acknowledge that insurance coverage is not included in the cost of any Tour offered by the South Sea Horizons and you are required to obtain separate coverage at an additional cost.

It is your responsibility and not South Sea Horizons responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans. You are responsible for advising your insurer of the type of travel, destination(s) and activities included in your booking so that the insurer may provide appropriate coverage.

DEPOSIT REQUIREMENT

The traveller is required to pay a non-refundable deposit of 15 % per person per trip for your booking to be confirmed.

If your South Sea Horizons booking is made within 60 days of the departure date then the full amount is payable at the time of booking.

Please note that different deposits amounts are required for selected trips including Our Festival Tours.

AIRFARE

South Sea Horizons tour prices do not include international or other airfare unless expressly mentioned in the Tour’s descriptions.

South Sea Horizons is a tour operator and does not offer airfares or prices. South Sea Horizons will direct our clients to Airlines who will be able to book flights however will not collect payments for flights.

South Sea Horizons advises consulting the air carrier’s applicable terms and conditions and conditions of carriage for complete information including applicable cancellation terms.

South Sea Horizons is not responsible for changes in air itineraries or flight times and does not provide advice or alerts regarding air travel tickets, flight status or delays.

ACCEPTANCE OF BOOKING AND FINAL PAYMENTS

If South Sea Horizons accept your booking, we will issue a confirmation invoice. A contract will exist between South Sea Horizons and the client from the date we issue the confirmation invoice or if you book within 30 days of departure the contract will exist when we accept your payment.

Please refer to your booking confirmation invoice for details regarding final payments.

Payment of the balance of the trip price is due 60 days before the departure date.

If this balance is not paid on or before the due date, we reserve the right to treat your booking as cancelled.

PRICES & SURCHARGES

South Sea Horizons trip prices are subject to variable and seasonal pricing, both of which are standard practices within the travel industry.

This means that South Sea Horizons trip prices may vary at any time in accordance with demand, market conditions and availability.

It is likely that different passengers on the same South Sea Horizons trip have been charged different prices. Your best option if you like the price you see is to book at that time. Any reduced pricing or discounts that may become available after you have paid your deposit will not apply.

If you wish to cancel your booking to take advantage of a cheaper price, full cancellation conditions apply.

The most up to date pricing are available on our website. Prices are based on currency exchange rates as of June 2020; note that prices may vary depending on which currency the booking is made.

We reserve the right to impose surcharges up to 60 days before departure due to unfavourable changes in exchange rates, increases in airfares or other transportation costs, increases in operating costs, taxes, or if government action should require us to do so.

In such instances, we will be responsible for any amount up to 2% of the trip price and you will be responsible for the balance. If any surcharge results in an increase of more than 10% of the trip price you may cancel the booking within 14 days of notification of the surcharge and obtain a full refund.

CANCELLATION BY TRAVELLER

If you the traveller cancel some or all portions of your booking, South Sea Horizons cancellation fees will apply. A cancellation will only be effective when South Sea Horizons receive written confirmation of the cancellation.

If you cancel a trip:

90 days or more prior to departure, South Sea Horizons will retain the 15 % non-refundable deposit;
Between 30 and 89 days prior to departure, South Sea Horizons will retain the deposit or 50% of the total booking cost.
30 days or less prior to departure, South Sea Horizons will retain 100% paid by you in connection with the booking.
You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees.

If you leave a South Sea Horizons trip for any reason after it has commenced South Sea Horizons are not obliged to make any refunds for unused services.

If you fail to join a South Sea Horizons tour, join it after departure, or leave it prior to its completion, South Sea Horizons will not issue a refund.

The above cancellation fees are in addition to fees that may be levied by accommodation providers, travel agents or third party tour and transport operator fees.

CANCELLATION BY US

South Sea Horizons trips are guaranteed to depart once they have 4 fully paid travellers unless the minimum group size specifically states otherwise.

South Sea Horizons may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary.

If South Sea Horizons cancel your trip, you can transfer amounts paid to alternate departure date or South Sea Horizons will pay a full refund.

In circumstances where the cancellation is due to external events outside South Sea Horizons, reasonable control refunds will be less than any unrecoverable costs.

South Sea Horizons are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.

BOOKING AMENDMENTS

If you wish to transfer from one South Sea Horizons trip to another or transfer your South Sea Horizons booking to a third party, you must notify us at least 60 days prior to the proposed departure date. A fee of $100 per person per change will apply).

If you notify South Sea Horizons less than 60 days prior to the proposed departure date the refund policy applicable to cancellations will apply.

Transfers to a third party are only permitted where the transferee meets all the requirements in relation to the South Sea Horizons trip, and transfers to another South Sea Horizons departure can only be made to a departure within the current validity period.

Amendments to any other arrangements made in conjunction with your South Sea Horizons trip will incur a $100 administration fee per South Sea Horizons booking change.

This fee is in addition to any charges levied by hotels, ground operators or airlines. No amendments are permitted to your booking within 10 days of departure.